Refund policy
USA: We have a 60-day return policy, which means you have 60 days after receiving your item to request a return with no questions asked.
To start a return, you can contact us.
Please ship your product back to: --
If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Maternity Yard is not responsible for covering shipping return labels.
Upon receiving your package and inspecting it, your refund will automatically be applied to the original method of payment, within 5 business days. A $5 restocking fee will be deducted from your refund.
You can always contact us for any return questions at support@cherishbump.com
Rest of World: We do not allow international returns due to the postage being too high to return your order. Please keep this in mind when ordering, and contact us if you have an issue with your order—our team will accommodate to your needs and find a solution that you're happy with.
Exchanges:
USA: We offer free exchanges. You can request an exchange within 30-days of receiving your Maternity Yard. We will send you a prepaid shipping label to be shipped via USPS Priority Mail. Once your exchange has been received, we will begin processing your updated order.
Rest of World: We do not allow international exchanges due to the postage being too high to return your order. Please keep this in mind when ordering, and contact us if you have an issue with your order—our team will accommodate to your needs and find a solution that you're happy with.
Defective Products:
If you receive a defective product, please let us know within 30-days. We'll provide the instructions to receive a new replacement or a full refund.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Customs (International):
Cherishbump is not responsible for any international customs fees incurred with your order. Please keep this in mind when ordering.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 7 business days have passed since we’ve approved your return, please contact us.